Privacy Policy

We prioritize your privacy at Dectox IT Solutions and are committed to protecting your data and information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you use our services, website, or engage with our business. You agree to the practices outlined in this policy by using our services.

1. Information Collection

We collect several types of information for various purposes to provide and improve our service to you.

1.1. Personal Information

When you contact us or use our services, we may ask for personal data, such as your name, email address, phone number, company name, and other identifying information. This data is necessary to provide our services, respond to inquiries, and communicate with you.

1.2. Technical Data

We may collect data on how our website and services are accessed, including Internet Protocol (IP) addresses, browser type, browser version, and usage details. We also collect data via cookies and similar technologies to improve user experience.

1.3. Service Data

We may collect web and app development data to provide our services regarding SEO, digital marketing, and other services you engage us for. This may include project specifications, user data relevant to your project, or analytics data used to optimize your solution.

1.4. Payment Information

We may collect billing information, including payment details if you engage in paid services (e.g., credit card numbers) through secure third-party payment processors.

2. Use of the Information

We use the information collected for various purposes, including:

2.1. To Provide Services

We use your personal and service-related data to provide and maintain our services, including web and app development, SEO, digital marketing, and comprehensive digital solutions.

2.2. To Improve and Personalize Our Services

We analyze data on user behavior, website interactions, and project performance to improve our offerings and develop new solutions customized to your business needs.

2.3. For Communication

We may contact you via email, phone, or other communication channels for customer service, updates about your project, newsletters, promotional materials, or to respond to your inquiries.

2.4. For Marketing Purposes

We may use your contact details to provide information about new services, special offers, or industry updates relevant to your business.

2.5. To Maintain Security

We use your data to monitor security, detect fraud, and protect against unlawful activity.

3. Data Protection and Security

At Dectox, we use industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. This includes encrypted data transmission, secure servers, and access control measures. However, please note that no data transmission or storage method is 100% secure, and we cannot guarantee absolute security. In the event of a data breach, we will notify affected users as applicable laws require.

4. Sharing Your Data

We do not sell or trade your data. However, we may share your data with trusted third parties, such as:

4.1. Service Providers

Third-party vendors who assist us with payment processing, hosting, analytics, and project management. These service providers must protect and only use your data for our requested services.

4.2. Legal Requirements

We may disclose your data if required by law or in response to valid legal requests, such as court orders or government regulations.

4.3. Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new business entity, which will remain subject to this Privacy Policy.

5. International Data Transfers

If you are accessing our services from outside India, please note that your data may be transferred, stored, and processed in India or other jurisdictions where our service providers operate. You consent to such data transfers by using our services.

6. Data Retention

We retain your data only as long as necessary to provide services and fulfill our legal obligations. We may also retain some data for archival or analytical purposes, as well as to improve future service offerings.

7. Your Data Rights

You may have the following rights regarding your data depending on the applicable laws in your jurisdiction:

7.1. Right to Access

You can request access to the personal data we hold about you.

7.2. Right to Rectification

You have the right to request that we correct any inaccurate or incomplete information.

7.3. Right to Erasure

You can request the deletion of your personal data under certain conditions.

7.4. Right to Object or Restrict Processing

You can object to the processing of your data in certain circumstances, or request restrictions on how we process it.

7.5. Right to Data Portability

You may request that we transfer your personal data to another service provider.

8. Cookies Policy

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies help us understand your preferences based on previous or current site activity, allowing us to enhance your experience. You can modify your cookie settings in your browser, but please note that disabling cookies may affect your ability to use certain features of our site.

9. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policies of these websites before providing any personal information.

10. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect data from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that data from our systems.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. We will notify you of any material changes by posting the updated policy on our website with the "Effective Date" at the top. Your continued use of our services after such changes will signify your acceptance of the updated policy.

Contact Us

If you have any questions or concerns, please contact us:

  • Email: connect@dectox.com
  • Office Address: Unicorn Tower 2, Office Area 5, Gurgaon-Alwar Road, 122107
  • Updated On: 19th October 2024